{"xsrfToken":"f74f026f-7309-4775-b55d-016a2268f7ed_240c23338e8db5799748f304e6db136ccbc15489_lout","branding":{"id":"4","key":"ilfj","name":"Issue Lock for JIRA","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ac01d8a5-8c6d-4fdf-b624-f2b3d2856c85/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMmJlYjRmOC01YjliLTQyYTAtODNiZC1mY2E4MzA0ODk2N2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFjMDFkOGE1LThjNmQtNGZkZi1iNjI0LWYyYjNkMjg1NmM4NSI6WyJyZWFkIl19LCJleHAiOjE1ODYxOTI5MDQsIm5iZiI6MTU4NjE5MjI0NH0.A8Ewsr81hBRfU9fgAirHlCaGO0YLdWse_ocy-765CxY&client=12beb4f8-5b9b-42a0-83bd-fca83048967e&mode=fit","logoId":"ac01d8a5-8c6d-4fdf-b624-f2b3d2856c85","isLogoAvailable":true,"helpCenterTitle":"Welcome to Koncis Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Koncis Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#395de5","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"4","key":"ilfj","projectId":10010,"serviceDeskId":4,"name":"Issue Lock for JIRA","description":"<p>Welcome! You can raise a Issue Lock for JIRA request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"50","name":"klkl","descriptionHtml":"","callToAction":"klkl","introHtml":"<p>k</p>","icon":10432,"iconUrl":"https://koncis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10432","groups":[15],"key":""},{"id":"43","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10453,"iconUrl":"https://koncis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10453","groups":[14],"key":""},{"id":"45","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10472,"iconUrl":"https://koncis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","groups":[14],"key":""},{"id":"46","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10447,"iconUrl":"https://koncis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10447","groups":[14],"key":""},{"id":"47","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10457,"iconUrl":"https://koncis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10457","groups":[14],"key":""},{"id":"48","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10492,"iconUrl":"https://koncis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10492","groups":[14],"key":""},{"id":"49","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10479,"iconUrl":"https://koncis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10479","groups":[14],"key":""}],"reqGroups":[{"id":14,"name":"General"},{"id":15,"name":"Bug"}],"orderMapping":{"15":[50],"14":[45,43,46,47,48,49]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6f60311f-a665-37e3-b069-86b4c47bc6b3","appLinkName":"System Confluence","appLinkUrl":"https://koncis.atlassian.net/wiki","spaceKey":"ILFJ","spaceName":"Issue Lock for JIRA","spaceUrl":"https://koncis.atlassian.net/wiki/spaces/ILFJ"},"labels":[],"projectKey":"ILFJ","serviceDeskId":4},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ILFJ","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://koncis.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=koncis","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f74f026f-7309-4775-b55d-016a2268f7ed_240c23338e8db5799748f304e6db136ccbc15489_lout","baseUrl":"https://koncis.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"20485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"12beb4f8-5b9b-42a0-83bd-fca83048967e","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}